Location/place: tirora( maharastra)
Name of company/service: Shiv prerna mobile service
Dear sir,
On 19th Aug 2013 I have recharged my sim with Rs. 249 for Data plan of 1GB(3G) on my mobile number 9637970039.
On 23rd Aug 2013 at 8:40AM my mobile was again recharged with Rs 52 of 2G(350 MB) data plan unknowingly without my permission. The transaction ID is MH13916905483.
The details of the number, name and address from which my mobile was recharged is given below
Name: Manu bhika pardhi
Mobile number: 9823126761
Address: At 139A ASOLE
TALUKA: MURBAD
DIST: THANE(MH) , PIN: 421401
PUK: 61194234
I have spoken to many of the customer care regarding the problem but my problem is not solved. One of the customer care told to go to the nearest Vodafone store and register an FIR against the person.
I have also spoken to the person who has recharged my sim with Rs 52 but is not responding to me and giving many excuses and has switched off the mobile.
Please help me regarding the matter as customer satisfaction is must.
Krishna kanth singh
Deputy Manager
ADANI POWER MAHARASTRA LIMITED
TIRODA
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