I booked a flight ticket cost Rs. 4756 but I wanted to cancel it. In the website it showed that its a refundable ticket and I have a screenshot of it too, but they are saying its non-refundable ticket. Wrong information has lead to my loss. I asked for refund but they asked me to check the rules provided for Cancellation in their site but nothing is like that. I have the screenshot of that too. I have the mail conversations too as a proof. So, finally I wanted to file the case against makemytrip.
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