Location/place: ch
Name of company/service: Reliance Communications(Reliance gsm prepaid)
iam alok kumar iam a consumer of Reliance Communications(Reliance india mobile gsm prepaid services) and my mobile number is +919543410836, reliance is wrong detection of amount on regular basis from my account balance for some useless pack from there side. and i haven’t requested for any such pack they them self activating such pack on my number +919543410836 and wrong detection of amount from my account balance.
and lodged the complaint regarding this for many time but are not taking action on my complaint and harassing me.
last time have complaint on 27th july2012 for wrong detection of my amount from my account balance on 26th july2012 at 21:32:54 pm. and my complaint id was 184000979 and the customer care executive had told me that they will refund my amount in 48hr. but they haven’t refunded that amount of 49/- rupees. please help me. and they have provided me the new complaint id 184139566 on 29 july2012. please help me . they are harassing me.
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