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WRONG DETAILS IN WEBSITE

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by

AdminPost
in ,

Location/place: JODHPUR

Name of company/service: AIRCEL

DEAR SIR,
I HAVE RECHARGE MY MOBILE NO 8560918718 ON 06 MAY 2013. WITH RS. 65/- FROM WEBSITE OF AIRCEL. IN THIS PLAN AS PER THE WEBSITE ON THAT DATE UNLIMITED CALL ON AIRCEL FOR 7 DAYS. BUT I AM CALLING ON AIRCEL MOBILE AND RECEIVED A MESSAGE FROM COMPANY MY TALK TIME BALANCE IS OVER HOW IT IS POSSIBLE THEN I TALK TO CUSTOMER CARE REPRESENTATIVE HE TELL ME THAT PLAN IS CHANGED BUT THE WEBSITE IS TELLING 65/- UNLIMITED CALL ON AIRCEL. PLS HELP ME AND TAKE ACTION AGAINST AIRCEL COMPANY

Comments

One response to “WRONG DETAILS IN WEBSITE”

  1. AircelSupport Avatar
    AircelSupport

    Hi ,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]

    Warm regards,

    Team Aircel India

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