Wrong commitment & no response

Location/place: Vijayanagar,Bangalore

Name of company/service: MTS

Dear Sir/Madam,

I have bought MTS datacard because an executive has promised that,the data card will have 3.1 mbps speed and if I won’t get the same speed,I can get refund the amount which I have paid,but now he is not at all responding my calls,I called the lady who had sent this executive,now she is telling they cannot refund the amount. moreover I thought to keep this data card If I get promised speed,then i called customer care,they are simply wasting my time.


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