Location/place: Palwal, Haryana

Name of company/service: Vodafone

01 June 2013 ko maine 2g connection liya tha jiska number he 09671580777 .something one week ke after
connection close vodafone ne kar diya i am go to vodafone store and mr.
yatin se talk kiya aur connection active ho gaya .01 July 2013 ko phir ek
baar connection close hogaya. maine phir vodafone store gaya aur mr. yatin
ne kaha bill pay karna something 243 Rs., aur manie mr. yati se kaha 3 g
plan ho sakta hai. mr. yatin nre kaha ho jayeg aur ho gaya per not mujhe
koi information nahi diya term condition ke bare me sirf kaha something 253
Rs. ka plan he 1 gb ka, aur uske baad me 1000 Rs. and 500 Rs. payment maine
kar chuka hu. 01 august 2013 ko connection close ho gaya confirm kiya
maine to 10000 Rs bill pending he .Mr. yatin se vodafone store me mila 2
time ek hi jawab bill open nahi ho raha so maine middle man hu.aap ke
vodafone store ke staff ki mistake ki saaza mujhe milrahee he. please help me


Comments

One response to “Wrong Bill”

  1. Hello Manoj,

    We confirm, you have been charged accurately towards excess data usage. Please be assured that our billing system monitors and records the usage of each SIM card very precisely, thus ensuring complete security and reliability. Hence, we cannot charge you for usage/calls/downloading/SMS those aren’t used/received on your SIM card.

    Regards,
    Vodafone Customer Care, Haryana

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