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lagging the communication

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by

AdminPost
in ,

Location/place: thrissur, kerala

Name of company/service: not able to connect customer care

my name is muneer..(8089551176).. I had been a problem with my balance deducting with out any services,, i made a call to customer care and they are telling i was using internet.. Bt actually am not.. Also they told me to send message “data ” to 121… But there also i got message “no data usage” like that.. Leave all that…
MY COMPLAINT IS THAT THOSE GIRLS ARE NOT ABLE TO HANDLE THE CALL AND AM NOT ABLE CONNECT THE CUSTOMER CARE STILL NOW.. SO PLEASE HELP ME ABOUT MY PROBLEM….

FAITHFULLY
MUNEER…

Comments

2 responses to “lagging the communication”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr. Muneer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr. Muneer,

    As per our discussion over call, please be inform that we have refunded you the amount of Rs. 6 with the docket number ABAL128193552.

    Thanks and Regards,
    Customer care,
    Tata Docomo.

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