Location/place: Mumbai
Name of company/service: Loop Mobile
The Loop mobile is on head of customer. This is real incident with me more than 5times. I had called 4 times to the executive to ask about free incoming roaming in gujrat,they offered me with scheme rs29 free incoming,which lately came to be false,when i returned back and complaint,there response was you had to complaint in 48hrs after the query.
No resolution came.
Recent incident.
My card is damaged and want a replacement. I called up executive named Deepali,to ask whether i can transfer my prepaid card in my name from my brother name and then can i replace the card,also my brother is in bhiwandi so what should i have to do.
The reponse was, “Yes you first transfer the card by visiting gallery and then replace the card,If your brother can’t come then take a letter on his behalf.”
When i went to gallery they wee like it can nont be happen, i told them that your executive told me,they were like call that executive i will talk……..
The worst scenario.
Please look into the matter.
Rohan
9870205215
[email protected]
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