willy-nilly generating GPRS charges by Bharti Airtel

Location/place: Ghaziabad

Name of company/service: Bharti Airtel

Respected sir,
bharti airtel ltd making fraud with me and willy-nilly generating gprs charges and includes it in my bill. Executives on retail outlets makes arguments when I complaint on place of resolving my problem, I m a government employee, and when I say that to the executives on outlet, what they say?? “to kya hua sir aap to government employee hai” bill ki chinta kyun karte hai? kindly resolve my problem as soon possible please, thank you !


Comments

2 responses to “willy-nilly generating GPRS charges by Bharti Airtel”

  1. Namaste Mr. Sharma,

    This is to inform you that your concern listed on 03 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Sharma,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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