Waiting For Product For Last Five Months

I Placed an Order Online @ http://telebrandsindia.com/ on 27/10/2014
For Hot Shapers Worth 3999.00 + shipping and handling charges 595
Total INR 4594
It was mentioned that i will receive my Parcel within 7 to 15 days. but its not been delivered yet.
i had contacted them several times over the phone and also through the email.
and they said they will send me the refund cheque of full amount which is not been delivered yet.
i am helpless now i want you to take strict action against it. and do the needful at the earliest

Thanking You


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