Vodafone sim card blocked without intimation

Location/place: Mumbai

Name of company/service: Vodafone india

I purchased Vodafone Sim(Sim number:- 899120001676207180 & Mo Number:- 9920521381) from authorized Vodafone mini store, after submitting all required documents. Sim was activated with in 2 days. Later on sim was blocked for want of re-submission of the documents which were immediately submitted (also mail confirmation provided by Vodafone). The sim was activated. But after 10 days again the sim was blocked. On inquiry it was informed that there is some mistake committed by the dealer in online submission of my information at his end. Again on inquiry it was activated. But after 7 days it was again blocked and I am told that this mistake has happened due to some software problem at companies end and they are showing their inability to unblocked the sim. I have circulated this Vodafone cell number to various clients and also balance amount is line as a credit balance. Since I am not getting any response from Vodafone, there is deficiency in there services, therefore please take up the matter with the company to resolve my problem.


Comments

2 responses to “Vodafone sim card blocked without intimation”

  1. Hello Gaurav,

    Kindly share your current and alternate contact numbers at http://bit.ly/OlSH2p and we will get back to you with assistance.

    Regards,
    Vodafone Customer Care.

  2. Hello Gaurav,

    We called on your number but it was switched off. We request you to visit your nearest Vodafone Store and resubmit the documents like a photo Identity proof, an address proof, two passport size photographs for activation of the number. Kindly carry original documents along with you for the purpose of verification. Please refer to http://www.vodafone.in/pages/vodafone_stores.aspx?cid=mum for Vodafone Store location details.

    Regards,
    Vodafone Customer Care, Mumbai.

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