Vodafone Postpaid Connection not activated

Location/place: Noida

Name of company/service: Vodafone

Hi,

I have raised request to convert my prepaid connection to postpaid connection. I got sim on 20th July. The sim got activated on 22nd July without any prior notice. At that time they told me to send address proof on email, I have already sent them.Now they have barred my outgoing stating proof are not there and there system takes 48 hours to update. Today its more than 48 hours still my services are barred.Its really troublesome.Customer care center is of no help.After my repeated calls to 111 i am not getting any favorable response.

Please look into the issue and get it resolved.

Regards,
Isha