Vodafone: Excess usage charges in downloads

Hi Vodafone,

My mobile number is 9885701614. For some reason, I have been charged 99rs as download charges for some random item shotformat_dwnlp_9 for this month. Can you please look into this issue and revert back on this.

Regards
Sasidhar S


Comments

2 responses to “Vodafone: Excess usage charges in downloads”

  1. Vodafone India Avatar
    Vodafone India

    Hello Sasidhar,

    We’re working on your concern regarding additional usage & will get back to you by end of the day for the same.

    Regards,
    Vodafone.

  2. Vodafone India Avatar
    Vodafone India

    Hi Sasidhar

    We tried calling you but the number was switched off, We would like to that data usage has been made from your handset. We regret our inability to reverse the charges. Please let us know if you need further assistance.

    Regards,
    Vodafone.

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