Urgent complaint regarding house loan

Location/place: Burhanpur

Name of company/service: State bank of India

Dear sir/madam,
I was an account holder of a house loan account in state bank of india in Burhanpur (MP) branch. Against the loan I was asked to keep my house registry papers and my lic policy as mortgage.
And on 3rd october 2012, I cleared all my dues and when asked bank to release my house registry papers and the lic policy papers, they only gave me my house registry papers and when I asked them about the lic policy papers, they said that I policy Is LOST and they are not able to find it.

Please I request you, do as required as I am daily going to bank but there is no output of it.

My phone no. 09425188303
08120820874


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