Upgradation of sbicard credit limit sms and cachemercantile com

Location/place: Bhavnagar

Dear Sir:

I would like to inform you that today I received an sms from LM-SBICRD saying that my card’s has been increased to 172000, to accept I was asked to sent a msg back to 56767. After I had sent off the msg accepting, a number of phone calls came and several “executives” spoke to me – one first saying that I would have to pay Rs6999/- for this upgraded card to get certain benefits which were detailed to me. I got the impression that this was the charges for upgradation. Anyway, with a duped understanding I committed to that offer and the money has been booked on my sbicard. In the process I realized that one organization called cachemarcantile.com will be giving me certain benefits and offers. I now have realized that I did not want to do this and there was very little scope of a second thought. I realize that have done a mistake. Now I want the following – please advise:

1. I would like to have the offer reversed. I do not want to pay the amount Rs6999/-. Is there a room for that?
2. I would like to put this on record, that banking on the good faith and fairness that sbicard has, this kind of half- transparent dealings that are passed on from sbicard executives to other merchant executives. This need be corrected.

I look forward to hearing from you at the earliest.

Thanking you,

A K Siddhanta
[email protected]


Comments

4 responses to “Upgradation of sbicard credit limit sms and cachemercantile com”

  1. Dear Mr.Siddhanta,

    We have noted your concern and are currently looking into the matter. Our customer support executive will get in touch with you shortly to further understand and address the issue.

    Yours Sincerely,
    SBI Cards.

  2. Dear Mr.Siddhanta,

    Thanks for talking to us. Please send addition information/documents from your end to help us the issue raised by you.

    Yours Sincerely,
    SBI Cards.

  3. Dear Mr.Siddhanta,

    Thanks for talking to us. Please send the addition information/documents from your end to enable us to address the issue raised by you. Please mail us at [email protected].

    Yours Sincerely,
    SBI Cards.

  4. From
    SURYA PRAKASH SHARMA
    K65 K.K.PURI AWAS VIKAS JHANSI 284003

    To
    SBI,
    Credit Card Division,
    Chennai-

    Sir,

    Ref : SBI Credit Card No.4377486604781961

    With reference to the above Credit Card, which I am holding for the past Two years with credit limit Rs.56,000/- now I would like to increase the credit limit up to Rs.1, 00, 000/- to enable me to meet out my requirements. Hence I request you to kindly arrange the same at the earliest.

    Thanking You,
    Yours faithfully,
    S.P.Sharma
    Mb 9721300095

Leave a Reply

Your email address will not be published. Required fields are marked *