unsatisfactory service by co.

Location/place: gurgaon

Name of company/service: karbonnmobiles

I purchased phone on 30june 13 from priya cellular hut gurgaon where I was satisfied for the services & performance of the phone but after few days after purchasing battary discharge very fast & shutdown.
I was diposited phone to service centre job no KJASPHR090813K3305 on 3rd Aug 13 but till date I got no status of the phone. I contected again to service centre where service centre executive told that he can’t confirm the handover date & told it may take more than one month or after.
I was surprised about the services of your leading company. my set was only one month old & I face this type of problem. It is just like cheating the customers & I will suggest other to not buy the set of your company.

I purchased it through EMI so you can understand my problem. I request you to please replace my defected phone or return my money earliest.
Details of my handset
Model : karbonn A39 HD
IMEI No:911314350025287
Price : 10070 Rs
Date of Purchase : 30 June 13.
Diposited date : 3rd Aug 13
Service Centre : Smart Mobile Gurgaon
Job sheet No. KJASPHR090813K3305

hopefully waiting for your quick response


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