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Unnecessary activation of services and deduction of balance without Customer’s permission

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Location/place: Bangalore

Name of company/service: Tata Docomo

From The last couple of month, Tata Docomo is activating some unnecessary services on my prepaid connection and has deducted the balance for these service without even my permission. I want this amount to be credited on my balance but when I call their customer care number 121, there is no option to call even their customer care representative directly. This is really the worst service I have ever seen.

Comments

One response to “Unnecessary activation of services and deduction of balance without Customer’s permission”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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