Unnecessary activation & deduction of Money

Location/place: Bangalore

Name of company/service: TATA DOCOMO

My name is Anant Pratap Singh, and I want to lodge a complaint against a mobile subscriber company “Tata Docomo”. This complaint is due to unnecessary activation of unwanted service which I did not requested to them and everyday deduction of Rs.1 from my mobile account. I have called so many times to customer care to deactivate the services and also refund my deducted balance. They assured me on 20/07/2012 that they had deactivated that service. But again on 21/07/2012 they started cutting my balance. This is going on from past few days. It is humble request to you to take strict actions against them and recover my money. My number is +919036082754.


Comments

2 responses to “Unnecessary activation & deduction of Money”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Hi Anant,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Hi Anant,

    Kindly be informed that the amount of Rs.14 has been adjusted in the number and the VAS service CINEONE has been deactivated and no issuw now

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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