unfair deduction of money

Location/place: nagpur

Name of company/service: aircel

sir,
I am Aircel customer, my balance has been deducted without any logical reason and they are(customer care) not responding to my call properly although they are there for helping us.
When I called customer care, they made my call hold for far more than usual time. They deducted my money and wasted my valuable time.
So please take appropriate action for this.


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