Unfair deduction from my account

Location/place: Mumbai

Name of company/service: Kotak Mahindra Bank ltd.

I have recently opened accounts ( Salary) in Kotak Mahindra Bank, Mumbai during the campaign at our office.

They told us there will be no deductions or charges imposed on you.

I was repeatedly asked about other charges if any and the Kotak Mahindra Bank executives told us there will be no charges under
any case.

But now the reality is ” An amount of Rs.842 is deducted from my account as AQB charges” as soon as I made my first transfer to my account.

This is completely unfair to deduct even after distributing pamphlets from your side and after taking assurance from you while opening account.

I raised the issue in Kotak Mahindra Bank customer cell and also to their representative who is campainging in our office.

I have all proof regarding the incident. Kindly consider as soon as possible.

Avinash Raut
Mb.7709298246


Comments

One response to “Unfair deduction from my account”

  1. Dear Avinash,

    We regret the inconvenience caused to you. Our bank officials are investigating the matter and will revert to you at the earliest.

    Assuring our best services at all times.

    Thanks and Regards,
    Kotak Support Team.

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