unfair deduction by airtel

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: laxminagar,new delhi&lt;/p&gt;<p><b>Name of company/service</b>: airtel</p>today i recharged my airtel sim 9717713209 by 255 rs for 1 gb 3g data after saving mobileinternet settings i restart my phone and after sometime airtel deduct my balance 1.50 rs for 4 times i fed up and call airtel customer helpline 198 they said that i have texted someone during roaming but i didnt text a single message n there is no charges of roaming in home network they refused to give it to me instead they cut my call twice i want solution and a case against airtel


Comments

One response to “unfair deduction by airtel”

  1. Namaste Mr. Pratap,

    This is to inform you that your concern listed on 17 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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