Location/place: Elbhar
Name of company/service: Bharti Airtel Ltd
Hello,
I am using Airtel telecom services. Today (23rd may, 2013) I called up a local mobile number from my Airtel mobile number (9766784556) to order lunch for me and the call length for first time was 00.01 sec. They deducted my Rs. 15 from my account. And then I dialed the same number again and talked for 1 min and 03 sec. Then the amount deducted was Rs. 33 from my main balance. When I called up customer care, they said the line is down so call after some time.But I didn’t agreed to their reason because I had the same experience earlier as well. So I asked the guy to transfer the call to his senior. When his senior came online, she said you have dialed an international number that is why so much balance is deducted. But as I am not illiterate, and knowing that what number I have dialed for sure, I argued with her little bit and finally when she was not ready listen to me I told her that I will file a case against Airtel, she disconnected the phone. Now please tell me why should I dial an international number to order lunch. I have all those details of call registry. Please help me.
-Mayur Elbhar
Leave a Reply