Hello sir,
I am user of TATA DOCOMO service. the company people deducting the money by activating some or other plans even though i have not activated it.. On 7th July at 10:07AM they deducted Rs 39.38 for ” Iplayer”: Plan which i didn’t activated , I called to the customer care at 10:30 after a long conversation they agreed to refund the amount and even I told them to deactivate the plan and dont activate it in future without my request. But i didn’t get any refund. From then after I didn’t recharge my acoount for almost 2 weeks.
On 21st july i recharges my account at 11:00 AM , by 11:07 again 37.77 Rs has been deducted for “Movie world” plan which is also not activated by me. I am fed up with this TATA DOCOMO.. i am an educated person but still i am struggling to save my money. But what about the millions of uneducated, aged mobile user Fate. How will they tackle such type of mistakes from the company.. PLEASE HELP ME.
MY Number : 8861839925
KARNATAKA CIRCLE
Thanks and regards
OBALESH O
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