unemployed

On behalf of my nephew. Dear sir he received mistaken (wrong name) high school mark sheet as well as certificate through the Uttar pradesh Board of higher secondary education Allahabad after passing the examination.
Then we send it for the correction along with required documents to the board, where the concerned clerk has been loss the whole document.
Then we issued the duplicate copies of mark sheep and certificates from the board. Now I again submitted these documents for the correction but the board has required the 9th class transfer certificate (TC) for the correction of these mark sheet and certificates.
We went to concerned college many times from where Monu (nephew) has taken education, and ask for the issue of 9th class transfer certificate (TC) but the college administration denied our request and not issued the TC.
So we want 9th class transfer certificate (TC) from the college then we can pursue the correction process through the board which can secure their higher education career.