I am a post paid customer of Vodafone with number 9437067516, I have found that since last 4-5 months some charges are being levied in my bills for certain downloads under the head mygossip and others which I am not downloading. After writing complaint to customer care I got a call and after 2-3 rounds of confirmation they told me that an amount of Rs. 78.00 will be credited in my next bill against my claim for approx. Rs. 400-500, this is unethical and I denied them for crediting such amount. I have read in this forum that my customers are facing similar problems which need to be taken care on top priority.
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