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Un-necessary Bill from Reliance communication

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I was using 3G net from Reliance communication and disconnect the connection in November Month 2013. Their customer care contact me and offer less plan but i was un happy with service. I was agree to active connection again only on one condition that their technical department will visit my place and check the problem but no body has visited and they have activated account again without any confirmation. They have send bill for December and January. Now their collection agent asking for money from my side.

Please look into this matter because i have sent mail to them as well and my Service Request ID: 216479860 (on 02/11/2014 at 12:34:39 pm) from [email protected]

Give me your feedback on this mail id – [email protected] and let me know what i have to do now.

Comments

2 responses to “Un-necessary Bill from Reliance communication”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

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