Location/place: bhubaneswar
Name of company/service: TRENDZ PRO MOBITECH
I have purchased a tablet from eBay , the product name was -Trendz pro 46 7 Tablet . That was on sell by the Vendor- Trendz Pro Mobitech.
The Product was not working at all.It hanged within two minutes while playing games.This was happening from the very first day of purchase.And,While working with any other stuff it hanged within 15 mins. This too was happening from the very first day of purchase.
So i contacted the vendor and told the problems i was facing. He told me to use it for few months and try upgrading the softwares. But it wont worked. Prashant bhardwaj(email id: [email protected]) was the vendor who said to send the tablet back , telling it is a product failure and they will make a refund for that.
I sent the tablet and they received it. But when i asked for refund they said me to give positive feedback in eBay then only they do the refund.
I did not agree and hence, they did not make my refund. They have now removed the product from eBay too.
I am having all the receipts, email conversation that happened between us and the dtdc courier delivery receipt too.
The address and mobile number(temporarily not in use) of the vendor is:
Prashant Bhardwaj([email protected]),
302 Sakar Sunrise Apartment Near 4th Bridge Napier Town Jabalpur
482000
Kindly take a strict action against him so that he could not cheat customers and
take action action against eBay too for allowing fraud vendors like him.
Regards,
Sumit
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