TRANSPORT OF HOUSEHOLD GOODS

Location/place: PO-BHALAR, TEH- WANI, DIST-YAVATMAL MS. 445304

Name of company/service: M/S VIKRAM PACKERS AND MOVERS, NAGPUR

COMPLAINT: BREACH OF CONTRACT/ UNETHICAL BUSINESS PRACTICE BY M/S VIKRAM PACKERS AND MOVERS
TEKANAKA, KAMPTEE ROAD , NAGPUR
SUBJECT: TRANSPORT OF HOUSEHOLD GOODS/ ELECTRONIC ITEMS FROM BHALAR, WANI TO JHARGRAM(W.B)
APPROX.1200KM/ON8/6/12

1) ONE MANAGER OF THE TRANSPORTER VISITED MY HOME AT BHALAR ON 5/6 12, TOOK ADVANCE OF
RS 4000/.PROMISED GOOD VEHICLE, IF NOT CONTINER, TO TRANSPORT FRAGILE ELECTRONIC GOODS
OVER SUCH LONG DISTANCE, IN DUST AND RAIN. SEND A MINITRUC USED FOR CARRYING MILK/NO
PROPER COER/ SOME PLASTIC SACS TIED TO TOP, EXPOSED ON ALL SIDES. WHEN REFUSED TO
SEND ITEMS IN SUCH A VEHICLE, THEY PROMISED TO ARRANGE PROPER COVER , WHICH WAS NOT DONE.
I AGREED TO PAY ONLY AFTER SAFE DELIVERY AT JHARGRAM. ONCE GOODS LOADED THEY PRESSURISED
TO MAKE FULL PAYMENT. NO RESPONSIBLE PERSON WAS AT SITE, THESE HALF DRUNK LABOURS LAID
IN FRONT OF MY HOME,ULTIMATELY ON INSISTANCE OF SOCALLED OWNER OF COMPANY ON MOBILE,
A POST DATED CHEQUE OF RS 15000/ WAS PAID.
GOODS WERE SUPPOSED TO BE INSURED FOR RS ONE LAC, FOR A PREMIUM OF RS 35000/
WHEN ASKED WHY THERE IS NO RECEIPT OF INSURANCE/ AND THE RECEIPT THEY SEND HAS NO MENTION
OF INSURANCE COMPANY/ POLICY NO ETC. IT HAD A HEADING ” ON CUSTOMERS OWN RISK”

2) SOME ITEMS HAD TO BE LOADED FROM NAGPUR. THE TRUC WAS OVER LOADED EVEN AT BHALAR.
IT WAS DETAINED SOMEWHERE , CAME AT NOON NEXT DAY, LOADED REST OF ITEMS. GOD
KNOWS HOW SPACE WAS MANAGED.
3) SINCE THEN THEY REFUSED TO PROVIDE ANY INFORMATION AS TO WHEN IT WILL REACH
JHARGRAM. NO COTACT NO OF PERSONS ON THE TRUC. INSURANCE DETAILS NOT SEND.
E-MAIL ID WRITTEN ON DOCUMENTS AND CARD DOES NOT EXIST.I AM TOTALLY IN DARK
ASTO WHEREABOUTS OF MY GOODS

DR. KRIPASINDHU DE BHALAR TOWNSHIP, PO-BHALAR, TEH-WANI DIST- YAVATMAL MS.

MAIL: [email protected] mobile: 9403612547 PINCODE-445304

DT. 12/6/2012