Online Consumer Forums and Consumer Complaints Site

Tour not completed

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AdminPost
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Location/place: Imphal

Name of company/service: Thomas Cook..Kolkata

Dear Sir

After blatantly being refused for the refund of Rs.50000/- or the Alaskan Tour as promised ( a written confirmation is with me) the Thomas Cook (India) Limited of 19B Shakespeare Sarani. Kolkata 700071, I have been left with no option but to knock the consumer forum for the appropriate action so that in future no other customer being duped like me. I advised to all future traveller to be very sure as what is being promised and get the written refund letter if the same is not met. My receipt and customer code number G110012203 dated 05/12/2011 . Best regards….Ashutosh Chowdhury

Comments

3 responses to “Tour not completed”

  1. Prashant Parab Avatar
    Prashant Parab

    Hi Ashutosh, you have not mentioned any details of your concerns. I have travelled with Thomas Cook India a lot of times and have had really amazing experience everytime. I suggest you write to service.quality@in.thomascook.com, Im sure they will help you solve your queries

  2. Thomas Cook India Avatar
    Thomas Cook India

    Dear Ashutosh,

    We appreciate your feedback and assure you that we will investigate the matter. Please do email us on service.quality@in.thomascook.com with the following details:
    1. Mobile no.
    2. Customer Code Number.

    We will have our customer service executive contact you asap.

    Kind Regards,
    Team Thomas Cook India

  3. Navbharat Tourism Avatar
    Navbharat Tourism

    navbharat was established in 1955 with an objective to provide travelers of India, the highest standard in luxury travel arrangements. There is a saying that is often heard but is nonetheless very true“without a travel agent, you’re on your own”. A travel agent is your backup if something goes wrong whilst you’re overseas and in domestics. We havethe best travel agents & they have an extensive knowledge on pitfalls to your destination and can avoid them by choosing the right path for traveling for you, something you will have a tough time finding out yourself

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