Online Consumer Forums and Consumer Complaints Site

Tikona is the most indifferent service provider

—

by

Sumit Panwar
in

I have been using Tikona broadband for almost 2 years now. And during this duration, I have registered hundreds of complaints regarding loss of connectivity, frequent disconnection and slow speed. Every time i call, I am given the same excuse of either weak tower connection or problem with the roof top device. Even after calling them each week and asking for a permanent solution, I am faced with a slow connection and frequent disconnection EVERY DAY.

If i am paying the full amount, why shouldn’t i get the entirety of the promised services?

Comments

3 responses to “Tikona is the most indifferent service provider”

  1. Tikona Care Avatar
    Tikona Care

    Dear Sumit,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1861 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected]

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Sumit,

    This is a gentle reminder to follow-up on your concern listed on Jun 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJU1861 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care Avatar
    Tikona Care

    Dear Sumit,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

Leave a Reply

Your email address will not be published. Required fields are marked *