I have trusted Agarwal Packers and movers LTD. for shipping my stuff from Haidwar to Nagpur under GC number HRD001042 dated 24 Jun 15. I have paid the bill in advance including insurance for my household goods. copy of quotation is att . I have got my stuff on 05 jul15 with max of stuff is tampered or broken. My box has been opened by them which is act of stealing as max of the stuff from the box was missing and some of the items were broken. Besides this gear shifter of my bicycle were broken and motor bike had dents, scratches and even seat was torned. I reported the incident at the same instant and mailed them stating the losses and their services. But I have not received any confirmation against my complain. I have mailed them several times but the result was same.
They are giving excuses whenever I called them that they cant do anything as insurance company team will inspect the lost item and I have to produce the bills of them which they have not disclosed before taking the money for insurance.
Bill of one spoon or suit purchased or painting etc is not practically possible and anything which was stolen cant be inspected as broken items. And besides the lost stuff it was termed as act of stealing as they have opened my box without my permission.
Such a big company doing such a shameful act which is against the consumer rights and even against the Law. I am attaching a copy of remarks on the receipt.
Hope an early action.
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