Tata Photon Plus doesn’t work with Windows 8.0

Tata Photon Plus doesn’t work with Windows 8.0

I’ve purchased new Tata Photon Plus, my laptop has OS version of Windows 8.0 Pro. When I installed all the drivers of the device and tried to connect It was throwing error saying can’t connect. I called customer care people to rectify the issue. After some discussion they say that they won’t support Windows 8.0 Pro version. They are asking me to change the OS so that I can make use of the Device.

If the device doesn’t work the technical team should have said me that at the time of my purchase. Now I can’t use the device and they are not talking about returning the amount spent on it.


Comments

2 responses to “Tata Photon Plus doesn’t work with Windows 8.0”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [email protected]

    Thanks and regards,
    Tata Docomo,
    Customer care.

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