I am Shekhar Raj Panda. My mobile no. is 8961186028 . The day before yesterday(30-11-2015) I recieved a massage around 12:44 P.M. from Reliance which says ”Recharge Rs.123 = 1GB 3G data. Validity for 30 days. ?
Then I recharged with Rs. 123 around 1:15 P.M. same day but i didn’t get my tarrif as stated in message. After recharge I recieved the message which says ”Recharge of MRP 123 successful. Enjoy 400MB 3G and Rs.30 promo talktime valid for 28 days. Dial *129hash for best recharge offer.”
I have also mail them my complaint the same day but there was not ny action against my complaint.
Tarrif not given as mentioned in company’s message
Comments
2 responses to “Tarrif not given as mentioned in company’s message”
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Dear Shekhar,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications -
Dear Shekhar,
As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. You may share the snapshot along with your contact details and concerns at [email protected] we will have our official to get in touch with you shortly to address the same.
Regards,
Reliance Communications
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