Take to action on snapdeal and solve my problem

Hello sir,
My Name is Trinadh.I am purchase 4 items in gosf festival days in snapdeal.my Order No. : 3926736080 Order Placed On : 2014-12-11 .but my order is not delivered.but today(27/122014) i am received cancellation message from snapdeal but i am not satisfied cancel my order because i am waiting for 17days for this order this items are very important for my self so please Replace my order immideatly otherwise take to action on snapdeal and solve my problem


Comments

2 responses to “Take to action on snapdeal and solve my problem”

  1. Dear Trinadh ,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
    working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

  2. Dear Trinadh,

    Thank you for contacting Snapdeal.com.

    Please accept our sincere apologies for the inconvenience you have experienced.

    With reference to your email in regards to the refund for the order number (), this is to inform you that your request for refund has been initiated from our end on Sat Dec 27 2014. We would like to inform you that your amount will be credited to your bank/credit card account within next 7 – 10 working days.

    We assure you that we will try our level best to provide you great services in the near future.

    Regards,
    Snapdeal Team

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