Beware!! Never ever buy any product of Sunhot company
The ‘S.N. Electrical Industries’ based in New Delhi (India) are no good at after sale service. I, living in the Jaipur city, Rajasthan, have bought 2 geysers on 2nd November, 2014 from Anuj Marketing company, Jaipur (one of their corrupt dealers).
Some of the complaints from the company & their dealer is:
1. They won’t provide an invoice for your purchase (they bypass VAT liability payment to the government)
2. Pathetic after sale service. The dealer assured us that the geyser would be installed on the next day i.e. on 3rd November, 14. But, I still am waiting for some representative from the company’s end to install the geysers. I have called the dealer, he tries to act funny with me, says your geyser will be installed tomorrow, otherwise day after since 10 days… I searched for the customer care number of the company, called a guy in delhi, he gave me a contact number of their Jaipur office. I called up the useless fellow at Jaipur office, but he was an idiot who deemed himself to be the CEO of the company..
I requested him to arrange a person to install the geyser but he simply refused to honor my request. I demanded to know his name and he refused to tell that either.
Ultimately I arranged a local mechanic and got my geysers installed at an extra expense of Rs.1000/-
Guys, please beware of this fraud company and never reach out to them for any product.
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