Stopping signals without any notice.

Location/place: Kesanapalli.Malikipuram Mandal.E.G.Dt.

Name of company/service: Tata Indicom

Sir My name is Ratna Dayakar. I have been a Tata Indicom cdma prepaid customer since 2007.My mobile number is 9248316648.The problem is from March 2013,Tata Indicom service provider stopped signals in our area.I called the customer care number 1860 2665555 many times. But It is of no use. They have not solved my problem since it is 6 months. I filed a complaint in the first week of Augest,2013 in consumer foremost of India.The day after I filed the complaint, I got a call from the customer care. They told me that they would solve the problem soon. They have been saying this kind of answer since March 2013.I have lost my job opportunities for being on their service. Please do Warn the service provider for stopping signals without notice and do make a penalty on them for my loss.Presently I am using BSNL number 9985793955.Sir,My only request is to warn them to render the service within 5 days since it is already 6 months long. Really this is against customer rights. I Hope You Will take action atleast this second time. Thanking You Sir.


Comments

2 responses to “Stopping signals without any notice.”

  1. Dear Ratna,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

  2. Dear Ratna,

    We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since your call was not answered. Further we request you to provide us your correct alternate number and feasible timing to [email protected] for further assistance.

    Thanks and Regards,
    Customer care,
    Tata Docomo.

Leave a Reply

Your email address will not be published. Required fields are marked *