STOP MOBILE SERVICES WITHOUT ANY REASON

Location/place: delhi

Name of company/service: TATA Telecom Limited

Dear Sir,

I am Raj Kumar Pandit, I am using TATA mobile post paid number 9212442535 account no. 900661120 last 6 years, I always made payment before due date and always made payment through ITZ Cash Card only.

I made my mobile bill for the month of June in July’13 and August bill July 30th, I made 2 payment but TATA mobile disconnected my mobile services even i can not make customer care also.

I raised complaints at 10th of July and explained all payment issue and they ensured that it will resolve very soon. but till the date my payment problem not solved.

Now i am in Bangalore at business tour and due to stop incoming and outgoing services , my clients are not able to contact me and i losses Rs. 2 Lac approx. even I made many calls to TATA customer calls by STD, that please start my services until unless my problem not solving , I remind that it already made complaint regarding payment, till the time please start services for my mobile. but they are not ready to start services for my mobile.

I am having all transaction ID and all payment details and all documents i already send to TATA Telecom Limited but they are not ready to resume my mobile services.

Please help me sir.

Yours Sincerely

Raj Kumar Pandit


Comments

One response to “STOP MOBILE SERVICES WITHOUT ANY REASON”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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