I have purchased the DELL Monitor from Snapdeal, order ID 2114272443, I received the product on 20th May 2014. I observed that DELL warranty card ,which the site claims for 3 yrs is missing and I registered a complaint to the customer care on 22 May 2014. I got a reply from Customer care that there would be no warranty provided!!! Now without the warranty I dont want to use the product, I doubt if the product is genuinely new!!! Also, SNAPDEAL has not provided any FREEBIE which was promised with 3G Aircel Data for 3 months,even after 7 days of delivery I haven’t received it!!! I want to return the product and get my refund!! Well I dont trust the seller, as the product doesnt seem to be new!!! I would request SNAPDEAL to attend to this problem and initiate the refund immediately!!
I am not sure y snapdeal is selling products without warranty and even after so many requests has not done any thing in this regard!!
No regard for customers!!!
Snapdeal fraud and harassment
Comments
One response to “Snapdeal fraud and harassment”
-
Dear Customer,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
Thank You for your cooperation.Regards,
Snapdeal Online Team
Leave a Reply