SMS pack not activated yet

Location/place: Hyderabad

Name of company/service: Reliance Communication

i recharged my cell no-8099949851 with a sms pack of Rs.26 on 9/1/2013 at 2.16 am.i have also received the confirmation message but still they are charging me Rs.1.5/sms. I also called them several times but till now no solution has been given.i m frustrated with the service of reliance.


Comments

2 responses to “SMS pack not activated yet”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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