Location/place: GWALIOR

Name of company/service: RELIANCE

SIR I HAVE PURCHASED SMS PACK ON 05 MARCH WORTH RS 91, AND I HAVE RECEIVED 1500 MSGS FOR 1 MONTH VALIDITY AS PAR PLAN. BUT ON 16-03-2013 I HAVE USED ONLY 200-300 MSGS ONLY AND MY ALL MSGS LAPSED WITHOUT ANY REASON. COUTOMER CARE ARE NOT RESPONDING ABOUT MY COMPLAINT. WHAT SHOULD I DO NOW. PLZ. RETURN MY REMAIMING MSGS AS SOON AS POSSIBLE. MY MOBILE NO. IS 9009679467 AND MY SERVICE PROVIDER IS RELIACE GSM.


Comments

2 responses to “SMS LAPSED”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,
    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

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