very slow internet speed problem

sir I’m devinder from Jaipur Rajasthan contact me 7790909660 Full address Plot no19 girdhar vihar sirsi road meenawala jaipur Rajasthan. sir maine 4din phle maine slow internet speed problem ki complain ki thi customer care ne kha ki72hours mai problem solve ho jaye gi fir unhone call kiya to kha ki ki ham problem solve nhi kr skte…mera balance barbaad chala gya unhone 4din phle kaha ki aap recharge karao to aapke internet ki speed 25kbps se jyada aayegi lekin ab wo speed nhi de rhe to sir please aap muze mera balance wapas kara dijiye ya fir speed dijiye ye fraud company hai 2din se 60MB.ka video download nhi hua abhi tk speed 3kbps aa rhi h or 10 se upar nhi aa rhi