Location/place: Bangalore
Name of company/service: Tikona
My user id with Tikona is 1108259544
Got Tikona broadband installation around 20 days back…
Details: 4 MBPS unlimited plan…
After two days started getting flactuation in speed. Most of the time, even Tikona login page not getting opened…
Complained many times to customer care…
Since last 5 days, internet is altogether down…Every-time reaching customer executive took 30 mins or so….
Never issue is resolved…Each time they end the call by saying some executive will visit the site…
Noone later from Tikona approached me…
Because of this my bussines work is adversely affected…
Complaint no with tikona: 1-2651726625
Link below contains the status of online report of speedtest
http://www.speedtest.net/result/2674827977.png
Note: Because of this issue my bussiness work is affecting that is leading to monetory loss to me..
I have talked 30 times on Customer care on 28 Apr 2013.
Additionally I talked to Tikona manager on his personnel num…Everyone just said some executive will visit in 2hrs..
Mukesh
9900526262
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