Location/place: Mumbai
Name of company/service: Bluedart Couriers
Bluedart accepted consignment for Sector 82, Faridabad area on 14th May 2013 and the complete address and pincode was duly given on package. Bluedart charged Rs 620 for 1.5 kgs package. After waiting for two days for delivery, We contacted Bludart on 022-28241234 and were informed that Bluedart does not deliver packages in Sector 82, Faridabad area and that the addresse can collect the package by themselves. My complaint is that why did Bluedart accept package when they did not have delivery service in the given area. Bluedart charged me Rs 620 for this delivery whereas DTDC was charging me almost half the amount and their site shows delivery option is the given Sector 82 Faridabad area.
Thanks.
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