<p><b>Location/place</b>: Sopore baramulla</p><p><b>Name of company/service</b>: aircel</p>BHAKTI service was activated on my number without my consent. I got a message at 3:10 pm on 19-06-13 that this service is activated @0 for 30 days. I called customer care and they assured me of none service being active on my number. then again I got a message for sane service for which I was charged @rs10 for 10 days, I contacted customer service again and hey told me service is activated by you from aircel portal. I guaranteed that I’ve not used aircel portal during that day or before. being a Muslim , should I use BHAKTI service. anybody concerned please check this . I hope to have better response….
service activated without my consent
Comments
3 responses to “service activated without my consent”
-
Hi ,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]
Thanks!
Team Aircel India -
everyone’s priorty is customer satisfaction. my number is 9858598837. hope you will resolve this hectic thing for your departnent.
-
No responses yet… On the day service was activated, I callec c care 2 times . a rep named shahid nazir raised a ticket for me and ASSURED me that I will be contacted either through call pe sms with resolution. ticket number is 13077984822.
But one thing I fail to understand is that does any1 even care of our complaints.4 days have passed and no response. please let me know who cares……… any use of this forum ???? fail to understand…
Leave a Reply