I HAVE PAID FOR 6 tshirts and other Items on 23rd Nov… i was supposed to Revcieved Goods on 6 working days.. after not Receiving the on said date i tried calling them but call was DISCONNECTED then when i mailed i got reply … WE WILL GET BACT TO U IN 72HRS which happend after a 5 days with MAIL that they wil SEND GOODS in 72hrs but still not RECEIVED AND NO RESPONSE…
POOR AND PATHETIC SERVICE… NOT RECOMMENDED… I WISH I COULD HAVE READ REVIEWS EARIER THEN I WOULD HAVE NOT ORDERED…
THIS GUYS ARE ALSO SMART i tried to post complaint on printvenue FB page…7 times but they dont allow .. or PUBLISH…. my motive was just to bring it to NOTICE of the TOP SLOT about services there management offers… REALLY BAD.
– See more at: http://www.bookcomplaints.com/online-consumer-complaint/India/Printvenue-com-reviews-complaints/online-ecommerce/others_23/printvenue-com-not-received-goods-after-5-mails-also_i14934#.VIlhGTGUc3k&gsc.tab=0
BELOW IS EMAIL CONVERSATION :-
Dear Customer ,
Apologize for the inconvenience.
We would like to inform you that there has been a slight delay in your order. We are trying to resolve that and will dispatch your order within 48-72 working hours. Request you to kindly cooperate with us so that we can deliver your product very soon.
We will appreciate your cooperation.
Regards,
Vikas
Customer Support Team
On Sat, 29 Nov at 1:56 pm , Dhaval Shah wrote:
Poor response….
On 28 Nov 2014 21:30, “www.printvenue.com” wrote:
Dear Dhaval Shah,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID – 111044.
Here are the details for your request:-
Name : Dhaval Shah
Phone : 9227788884
Email : [email protected]
Feedback : I have not Yet Recieved my TSHIRTS 2976-5602-6628. Really Disappointed. u poromised 9 days its 9 working days already… but still no sign
A support representative will be reviewing your request and will send you a personal response.(usually within 3 working days).
Thank you for your patience.
Sincerely,
Printvenue Support Team
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