I bought an idea sim on May’14 for data usage, for which I deposited Rs 500, now it has been a month when I got the sim disconnected. Since then I have been requesting in customer care to refund my deposit. But they haven’t replied in affirmative and were passing my call from one person to another. Today, when I called again, the person denied to return money altogether. I kindly request you to take strong action for not refunding security deposit and misappropriate behaviour shown during all calls made to ask for the same.
SECURITY DEPOSIT ISSUE
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3 responses to “SECURITY DEPOSIT ISSUE”
Dear Customer,
We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
Idea mobile no. +919927013207. For further communication. kindly contact on +919457051972.
Dear Customer,
We tried contacting you on your alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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