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SECURITY DEPOSIT ISSUE
By Lipi Agarwal On 10 March 2015 In Telecom companies
I bought an idea sim on May’14 for data usage, for which I deposited Rs 500, now it has been a month when I got the sim disconnected. Since then I have been requesting in customer care to refund my deposit. But they haven’t replied in affirmative and were passing my call from one person to another. Today, when I called again, the person denied to return money altogether. I kindly request you to take strong action for not refunding security deposit and misappropriate behaviour shown during all calls made to ask for the same.
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Dear Customer,
We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
Idea mobile no. +919927013207. For further communication. kindly contact on +919457051972.
Dear Customer,
We tried contacting you on your alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular