samsung mobile

Location/place: KHANDWA MP

Name of company/service: SAMSUNG

Dear sir
i had purchased a samsung chat c322 mobile on dated 13 aug 2011. as per company policy my mobile is covered under 1 year warranty.
now problem what i am facing in my mobile is tht it was getting repeatdily ON & off. firstly i went to the Authorised samsung service centre on dated 17 june 2012 regarding the same problem, they people handed me the mobile in the evening on same day. but as i reched to home mobile was not getting on.i again went to service centre on dated 18 june 2012, now this time they people told me that thay have to change its PCB. and it will take 10 days time, and thay returned me mobile after 07 days.
but this was not the end of problem, problem ws continue in my mobile and again in 3rd visit they told me that its motherboard have to be changed and this process will take 1 week.but the problem after this rectification is same.and now they people are not taking my complaint and just saying to me change the battery, but they know that there is not any problem in battery as problem is continue after replacement of battery.
please look into the matter and register my complaint.

contact person for this matter
mr ruchit rathore zonal manager services
contact service centre
ms future tech khandwa

myself contact detail
email:- [email protected]


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