Location/place: BODIPALEM GUNTUR DISTRICT
Name of company/service: SAMSUNG AC
Sir i had registered a complaint of my just an year old SAMSUNG SPLIT AC on 22nd may.
My complaint no is 8453604683. Company technician checked the ac on 29th MAY and said that compressor is not working. Now its been 1 month gone but they have no reply when they can fix the problem. People sitting at their call centres say we are here just to take complaints and forward them to your local service center name UMA SAMSUNG SERVICING CENTRE, GUNTUR(9866383133) Manager of customer centre says i will fix the ac as soon as i get the compressor but he also doesn’t know when it will come. When i call to manager i will send technician in 2 days on 2nd june but they cannot send them again i make repeated calls to him again he tells within 2 days . I am really tired of all this please help me out and make them fix my ac as soon as possible or atleast in some deadline.
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