Hoping to buy the premium car of Maruti and also so called Crossover
Segment, I purchased the Maruti “S CROSS ZETA “model in the month of December 2015 from MANDOVI MOTORS (NEXA Showroom, Lavelle Road Bengaluru).
Within in a year time i.e in Dec 2016 while driving suddenly my car got suddenly stopped with some loud sound in the bonnet and I was not able to move the in high-way nor with family otherwise it would have caused damaged to our family people life.
Defect identified was : The Engine was slipped from its place because of premature Failure/breakage of the Bolt or bedding which holds the engine itself .
I was shocked to know this reason because this should not happen in any car (may it be a basic version or a higher version). IT WAS LIFE THREATING DEFECT IN THE CAR.
But Maruti service (Mandovi Motors JP nagar and the TSM of Nexa, Mr Ashay ) said it is normal and warranty is there for such defects.
I agree that Warranty is meant for defects in the car BUT NOT FOR THE DEFECT WHICH THREATENS THE LIFE ON ITS USAGE ITSELF.
Mandovi Motors JP nagar and the TSM of Nexa, Mr Ashay, they ignored the seriousness of defect and they just repaired the car and delivered to me mentioning that it is safe to drive the said car.
Even after the repairs when I asked for the reoccurrence of such defects ,they stated in the mail that Post completion of the repairs, the vehicle was road tested and found to be roadworthy.”
Based on the written confirmation and as they said that it is road tested and roadworthy , I took the delivery of the car in January 2017.
BUT
AGAIN IN JAN 2018 I FACED EXACTLLY THE SAME ISSUE, WHILE DRIVING MY CAR GOT STOPPED SUDDENLY BECAUSE OF ENGINE HAS BEEN SLIPPED FROM ITS PLACE AND GEAR BOX WAS JAMMED .
THIS WAS REAPEATED FAILURE OR BREAKAGE HAPPENED .
A CAR SHOULD RUN TO ITS CAPACITY ON THE ROAD BUT THIS CAR DOESNOT RUN ON ROAD IT STOPS AND PUT EVERY BODY LIFE IN RISK.
Now our S cross car is in Shruti Motors Shimoga , Even after explaining that this was repeated failure the General manger and Maruti RSM Mr. Kishore said they would repair it give it back.
IT IS JUST LIKE AS SAMUSUNG NOTE(MOBILE PHONE) GOT EXPLODED BY ITS UASAGE THIS CAR HAS BECOME KILLER CAR FOR US.
HENCE REUEST ALL TO MY FRIENDS,COLLEAGUES, FELLOW MEMBERS and PUBLIC THAT PLEASE DONT BUY MARUTHI S CROSS . THEY ARE HOPELESS IN TS MANUFACTURING.
PLEASE BEWARE OF SCROSS CAR AND KINDLY CREATE THIS AWARENESS OF SUCH CARS LET IT REACH ALL THE PUBLIC SO THAT NO LIFE IS DAMAGED BECAUSE OF SUCH CAR(S CROSS)
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