rough behaviour of staff members of authorised dealer

Location/place: ahmedabad/Gujarat

Name of company/service: micromax

respected sir,
I am Kaushal mishra. I purchased a micromax canvas 4 on 7th august of 2013 now on 17th August it has started rebooting automatically when i took it to the authorised service center they are not satisfying my needs and are providing me with a rough behavior. I also informed the company by sending a mail but they are also not replying.
The name and address of the dealer are as follows
name-dev enterprise
address-sun rise mall, Nr. swaminarayan mandir,mansi tower,bodakdev,ahmedabad